How can we help?

If you are looking for support for our PokaTheme, this is the place!

Home Forums PokaTheme support Problem with FAQs

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #18189
    Elon
    Participant

    Hi! FAQs is activated in the settings. And I have created several FAQs without problems. But when I try to look at the FAQ page, for example site.com/faq/etc – I always get a redirect to the main page. So there’s no way I can see the FAQ page I just created. I also can’t add PokaThemeFAQ to any article – it’s available in the list, but after selecting it, it just goes blank.
    Do you know how to fix it?
    I use Custom Permalinks plugin also.
    pokatheme-r4.0.6 (I use child theme)

    #18190
    admin
    Keymaster

    Hi Elon!

    FAQs don’t have a “single” page, you can’t see them by going into yoursite.com/faq/faq-item-slug. They are made to be used with PokaTheme FAQ block.

    Have you tried to Save Permalinks?

    You can do this by going to Dashboard > Settings > Permalinks and just click on the Save button.

    If this doesn’t work, can you try deactivating the Custom Permalinks plugin and then try again?

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.